Facilities suffer from the burden of a delayed or cancelled surgery as much as patients. For the patient, it means the anxiety and frustration of a delayed procedure, and for the facility it not only means the disruption of their workflow and case load, but a huge financial hit as well. Many facilities are seeking solutions to this difficult problem and are turning to better technology. Cloud-based platforms offer meaningful gains to both the patient and the facility, in terms of safety, efficiency and finances.
From pre- to post-op, text messaging can improve patient care and increase facility efficiency. Through this widely available and effective communication tool, patients are informed and engaged, while facilities enjoy better connection, a decrease in cost and time, and improved staff and patient satisfaction.
Engagement is active participation. Its empowerment. It’s the knowledge and confidence to meet a goal or task head-on. It produces a can-do attitude and better follow-through.
Why is it important?
While the most innovative technology is used in the OR, often some of the most antiquated is used outside of it. Facilities are striving to keep up with the extensive amount of data, records, and paper trails implicit in today’s medicine and are seeking affordable online solutions to their hardcopy problems.
While most organizations have processes they would like to improve, it is not always easy to get everyone behind new ideas.
Medical facilities are beginning to realize they have a simple and affordable way to better engage their patients, connect their staff and physicians, dramatically improve their efficiency and reduce wasted time and cost. And, that most of their patients and staff are probably already using it. Text messaging is the obvious solution for facilities looking for an easy and accessible tool to improve communication and streamline workflow. The consumer convenience and benefits are obvious, but as compelling are the gains to a facility’s efficiency, staff satisfaction, and bottom line.
When you need to reach the widest audience in the simplest way, there is no reason to recreate the wheel.
We’re excited to show you how you can now connect with patients from pre- to post-op all in one place. Our easy, online tools can help your facility reduce administrative time and improve your bottom line.
Cloud-based patient pre-admission solutions have become an industry standard. The systems are easy to implement, integrate, and use. They automate and streamline information-gathering and organization, while dramatically minimizing associated costs.
When considering online pre-admission providers, do you know what questions to ask?
Surgecenter of Louisville, in Louisville KY, is a multi-specialty facility offering surgical services to over 450 patients a month.
In an effort to provide the best possible patient care experience, the center brought its pre-admission process online with One Medical Passport.
With 60% of their case volume being opthalmology, typically an older demographic, they are happy to find that their patients are largely receptive to the technology and appreciative of it’s convenience and efficiency.